The answers to all of your questions
We fulfill orders quickly here at January, normally within one business day of you placing your order! Our free shipping option can take up to 7 business days, depending on where you are in the US. We fulfill from Manhattan so the closer you are to us, the sooner you’ll receive your new coat. Most orders arrive at their destination within 3-4 business days!
At this time, we do not have international shipping operations. Live outside the US and still want to stay warm? Send our team an email at firstname.lastname@example.org and we’ll see what we can do!
We use the friendly folks at USPS!
You will get an email letting you know that the team has shipped your coat! There will be a tracking number inside the email so you know the instant your January coat has landed. If you have any other questions, you can always email us at email@example.com and we'll send your tracking info!
We fulfill orders quickly here at January, normally within one business day of you placing your order! If the team hasn’t fulfilled your order yet, we’ll do our best to make any changes/updates you need! If the order is already on its way to you, we are unable to make changes to your order.
We fulfill orders quickly here at January, normally within one business day of you placing your order! If the order is already on its way to you, we are unable to cancel your order. If not, we’ll do our best to honor the request. Please email the team at firstname.lastname@example.org with the subject line CANCEL REQUEST with the order number.
January coats come in XS, S, M, L, and XL. These sizes are based on numeric clothing sizes (00 - 16). Find the below size chart and reference the standard clothing sizes on the left side that you typically wear, and the associated January size on the right:
If you have any questions about your size, please do not hesitate to get in touch with us! You can email us at email@example.com or send us a message on Facebook or Instagram and we will get back to you as soon as we can!
At January, we want you to find the absolute perfect coat for you and all your wintry adventures! We have free returns and exchanges within 15 days from when your order was delivered. If you would like to start a return, please email us at firstname.lastname@example.org with RETURN REQUEST and your order number in the subject line so we can send a prepaid return label. We suggest you reuse the box your order came in to return your coat. When we receive the coat, we will confirm that your original payment method has been refunded. ***Please remember that we can only accept returns of coats that are in unworn, brand new condition with tags intact and with the fabric dust-bag included in the package.***
We accept returns or exchanges of coats that are in unworn, brand new condition with tags intact and with the fabric dust-bag included in the package. To begin a return or exchange, send the team an email at email@example.com with EXCHANGE REQUEST or RETURN REQUEST and your order number in the subject line so we can send a prepaid return label. We suggest you reuse the box your order came in to return your coat. When we receive the coat, we will either confirm the exchange order or confirm the refund to the original payment method.
The shell of January coats is a high end blend of polyester and cotton that is breathable enough when the winter sun comes out, and stuffed with synthetic down for when you get caught in a blizzard. Our hooded trim is natural fur. All zippers are plastic and snaps are matte metal. The hood and fur trim are removable with a zipper and metal snaps respectively. There are two large hip pockets and two smaller breast pockets on the exterior of the coat. Inside, we have an interior chest pocket and hidden waist cincher. All pockets are zipper-closures. You can close the coat with a full length, double-direction zipper or with metal snaps. Our sleeves have hidden ribbed cuffs for extra warmth. January coats are designed, fitted, and tested in the heart of the Garment District in New York City then cut and sewn in China at a factory with the highest ethical and manufacturing standards in the business.