How long will it take to receive my coat?We fulfill orders quickly here at January, normally within one business day of you placing your order! Our free shipping option can take up to 7 business days, depending on where you are in the US. We fulfill from Manhattan so the closer you are to us, the sooner you’ll receive your new coat. Most orders arrive at their destination within 3-4 business days!
Do you ship internationally?
What carrier do you use?We use the friendly folks at UPS!
Can I cancel my order?
How do I check my order status?
What size am I?January coats come in XS, S, M, L, and XL. Find the below size chart and reference the standard clothing sizes on the left side that you typically wear, and the associated January size on the right:
- 0-2 (XS)
- 4-6 (S)
- 8-10 (M)
- 12-14 (L)
- 16-18 (XL)
What is your return policy?
At January, we want you to find the absolute perfect coat for you and all your wintry adventures! We have free returns and exchanges within 15 days from when your order was delivered. If you would like to start a return, please email us at email@example.com with RETURN REQUEST and your order number in the subject line so we can send a prepaid return label. We suggest you reuse the box your order came in to return your coat. When we receive the coat, we will confirm that your original payment method has been refunded.
**We offer free standard shipping to Canada, but at this time do not offer free returns.**
***Please remember that we can only accept returns of coats that are in unworn, brand new condition with tags intact and with the fabric dust-bag included in the package.***
How can I return or exchange my coat?
Tell me more about how the parkas are made.